Shipping & Returns

Shipping Rates:

USA

Order Amount Shipping
Up to $50 $3.95
$50.01 to $100 $5.95
100.01 to $200 $7.95
200.01 to $500 $9.95
Over $500 FREE

CANADA

All orders: $15.50

INTERNATIONAL

Order Amount Shipping
Up to $400 $22.50
$400.01 and over $49.00

All orders will be shipped via USPS

All orders will be shipped within 5 business days of receipt of payment. Most will be shipped sooner :-)     

Dollhouses & Structures

We do not ship dollhouses or structures. You are welcome to either pick them up from our business in California (we are about 35 miles south of Sacramento).  Or, you can contact us to see if delivery is possible in your area, there will be a nominal fee depending on distance.  We travel extensively to many dollhouse miniatures shows throughout the United States, so we are also willing to arrange for you to pick up at one of the shows.  

Return Policy:

Returns are accepted for damaged items only.  Claims for damaged items must be made within 7 days of receipt of merchandise.  If an item arrives damaged, and you are returning it, please DO NOT ATTEMPT TO REPAIR IT.   If you need to return something, email us first and let us know so we know it is on its way.     

 PLEASE DO NOT SEND BACK MERCHANDISE IN AN ENVELOPE OR PADDED ENVELOPE.

If you are unhappy with your purchase for any other reason please contact me and I will do my best to accommodate you. Please note any items that are excepted back that are not damaged will incur a 10% restocking fee and loss of shipping charges.

Sort by Artisan